
To mark the contribution to peace and stability of the World Trade Centers all over the globe, the World Trade Center Macau held a seminar on "How can Mediation Turn a Business Conflict into Opportunity?" on June 10, 2004, as a special celebration of the World Trade Centers Association Day.
With regard to the seminar, the guest speakers, Mr Norris Yang, Chairman of Hong Kong Mediation Council (HKMC), Mr Roy Cheng, Chairman of Commercial Mediation Committee (HKMC), Ms Jody Sin, Vice-Chairlady of Commercial Mediation Committee (HKMC), and Ms Lilian Yue, Honorable Secretary of HKMC, shared their experience with the participants by analysing how to use mediation in commercial disputes, and concentrate our resources on business opportunities.
Before commencing the seminar, Mr Alberto Marcal, President of WTC Macau, stated that in view of the rapid growth in trade and in economic development between Mainland China and Macau, and in order to further coordinate matters within the framework of the Closer Economic Partnership Arrangement (CEPA) between the two regions, the China/Macau Conciliation Center established its office at the Zhuhai Conciliation Center in April 2004. In the meantime, the WTC Macau would further promote its conciliation center in the future, in order to allow the Macau businessmen to have a better knowledge of the characteristics of this specific dispute resolution process.
Mr Norris Yang, Chairman of the Hong Kong Mediation Council, emphasized that the business community was adapting itself to mediation as a means for dispute resolution, slowly replacing the respective litigation and arbitration procedures, considering that mediation provided a voluntary, private and confidential, objective and structural mechanism, and with its own advantages of time efficiency, cost saving, flexible procedures, and its focus on settlement. Mr Yang also said that mediation created a harmonious environment since it helped to break any impasse, and it also encouraged most parties to reach an amicable settlement and rebuild commercial relationships. .
Nowadays, mediation is widely accepted by the business sectors in the U.S., U.K. , New South Wales in Australia, and Ontario in Canada, and is commonly used by the banking and insurance industry. The success rate in the commercial sector is rather high since it reduces 75-80 per cent in litigation costs.
The highlight of the seminar is a demonstration of an authentic case by role-playing, which attracted the participants' attention to a better understanding of mediation, and also showed how the neutral third party can assist in clearing up misunderstandings, to reach a mutually satisfactory settlement of their disputes.